How to order a Victoire frame
Our website is currently under reconstruction (new one online in september) so we would like to take this opportunity to specify our purchasing process as well as explaining our choice to make bespoke frames only.
For two years now, we have been producing custom-made frames only. Customers appreciate handwork, uniqueness and desire handmade products rather than a series frame. For our part, we are deeply attached to the idea that each frame is unique and this is the reason why Victoire will pursue its way creating bespoke frames only.
You are now ready to order your custom made Victoire frame. Please find below the procedure to follow :
1 - Contact us : You can use our contact form or call us on +334 73 92 83 65. Or you can also give us a number at which you can be reached and a time that suits you best. The aim is to get the general idea of your project to create a good working base.
2 - Specification : According to the various elements collected previously, we will write a specification describing every details about your project and we will provide a first estimate.
3 - Deposit : If the quote meets your expectations, you can place the order. A deposit of 50% of the estimated costs will be asked. This down payment corresponds to drafting specification and various orders for raw material and components needed for your project. By paying the deposit, you agree to begin the production and that it is not refundable.
4 - Measurements : If you live in France and you happen to pass near Clermont-Ferrand, please come and visit us in our workshop to proceed to a bike fitting session. We will post more informations about our postural studies soon. If you are not able to come, we will send you an explanatory pdf file by e-mail so you can provide us with your key measures. We can also work with a bike fitting made by another professional.
5 - Design approval : The frame drawing will be submitted to you for approval and then will start to be built.
6 - Delivery : Once the frame is made and the bike assembled, we arrange an appointment at the workshop and hand it to you, or we can send it to you or to the bike shop of your choice for you to pick it up. If you would like to spend a week end to discover Auvergne while coming to get your Victoire custom bike, we can give you advice about accommodation, restaurants, activities, and we can also accompany you on your first ride on our favorite roads and trails.
Coffee and fork blades
Before / after painting