The adventure starts by an initial contact that will lead to a first dialogue about your project. You can join us by the contact section of our website, by phone or by visiting us in our workshop (by appointment). This initial step is the most important because they will be the base of your project. The goal of this discussion is to clearly define your needs to develop the specifications of your bespoke bicycle. This will lead to a first estimate.
When you are happy with the pricing, a 50% deposit is required. Once we receive it, your project is definitely added to the build queue. It also allows us to order the tubing and the parts we need to make your bike and start to design it.
The deposit commits you and can not be refund. Ordering a bespoke bicycle, it is first of all purchasing a bike for a long time, so take the time you need to mature your choice. You can come back to us as many times as you need during your thought period, we will be happy to help you to orientate your project.